Introduction
The reputation of our organisation is built on the trust and confidence of those with whom we deal. We aim to maintain high ethical standards in the conduct of our business and will not tolerate any behaviour or practice that compromises our organisation’s integrity.
We are committed to continuously improve our performance.
Policy Aim
We aim to maintain high ethical standards in carrying out our business activities. Practices of any sort that are incompatible with our principles and policies will not be tolerated. Strict adherence to these principles and supporting policies is a condition of employment.
We recognise that lessons can be learned from other organisations, as well as from the many examples of good practice within our own organisation.
Employees are to:
- Behave ethically when doing business for the company, in accordance with the specific objectives set out below
- Confirm their compliance with the following objectives and supporting policies and procedures on an annual basis
| Signed |  |
| Position | Director |
| Date Signed | 05/02/2024 |
| Review Date | 05/02/2025 |
Responsibilities
Our Director will:
Be responsible for initiating and supervising the investigation of all reports of breaches of these principles and policies and ensuring that appropriate disciplinary action is taken when required. We aim to create the climate and opportunities for employees to voice genuinely held concerns about behaviour or decisions that they perceive to be unethical. Therefore, any employee who needs guidance or advice on business ethics issues is to speak to a Director.
Clients and their Customers
We are committed to being honest and straightforward in our dealings with our clients and their customers and believe that integrity in dealings with clients and their customers is a pre-requisite for a successful and sustained business relationship. Personal contact, helpful and responsive action are features of the service we provide to develop long-term relationships.
Therefore, the organisation will:
- Understand meet and strive to exceed the needs of our clients and their customers.
- Operate within the best practices of the industries in which it competes and in a manner that makes the organisation easy to do business with.
- Respect the confidentiality of information that we might obtain and retain in relation to clients and their customers.
- Take all reasonable care to avoid untruths, concealment and overstatement in all advertising and other public communications.
Company Shareholders
We are committed to maintaining the highest standards in the best interests of our employees and shareholders.
We will:
- Protect the interests of shareholders and treat them all fairly
- Provide timely and truthful financial information in accordance with statutory requirements
- Communicate our business principles, policies and achievements
Employees
We are committed to high standards of employment practice and wish to be recognised as a good employer.
We will:
- Actively engage with employees through an open communication process
- Pay a fair wage for a fair day’s work, recognising the contributions made by individuals to the organisation’s success
- Support employees in their own efforts in community work
- Not tolerate any sexual, physical or mental harassment of our employees
In addition, all employees will:
- Not use any information that they receive in the course of their business dealings for personal gain or any purpose except that for which it is given.
- Not receive gifts on behalf of or give money or any gift of significant value to a client, nor may they accept any gift or service that could be construed as being intended as abribe.
- Be alert to and report any fraudulent activities and maintain accurate company records to help prevent their occurrence.
Suppliers, Advisors and Agents
We will aim to develop relationships with our suppliers, advisors and agents based on mutual trust and shared values. Therefore:
- All employees will conduct business with suppliers, advisors and agents in a professional manner
- We will endeavour to pay our suppliers, advisers and agents on time and according to agreed terms
Competitors
We will:
- Compete in a lawful manner
- Not seek to damage the reputation of competitors, either directly or by implication.
- Avoid discussing proprietary or confidential information in any contacts with competitors.
- Not attempt to acquire information regarding a competitor’s business by unlawful means, including industrial espionage, hiring competitors’ employees to obtain confidential information, urging competitors’ employees and clients to disclose confidential information, or any other approach that is not above board.
Government, Legislators and Regulators
We will:
- Seek to comply with all legislation affecting our operations.
- Not make any financial contribution to political parties
- Not knowingly evade tax obligations
Community and Non-Government Organisations
We will seek to serve and support the community in which we operate by providing services efficiently and profitably, and by providing good employment opportunities and conditions. Therefore, we will:
- Make charitable donations, and educational and cultural contributions.
Protecting the Environment
We are committed to reducing our impact on the environment. We will:
- Show a commitment to monitoring the level of waste produced
- Where possible re-use or recycle waste
- Encourage staff to car/van share when travelling to work
Monitoring measures
This policy will be reviewed by the Directors annually. We carry out toolbox talks regularly throughout the year that will cover topics raised within this policy. We also give the staff the opportunity to raise any points they feel are relevant to this policy.